Contact

Write to the editors

One address, read by the people who write the entries.

Email

editor@exactones.com
eXac Media Ltd., 71-75 Shelton Street, WC2H 9JQ London, United Kingdom

Corrections

If a detail on this site is wrong or out of date, name the hotel and the sentence. A link to the property’s own page helps. Corrections are the fastest mail we answer, usually within a few working days.

What we cannot help with

• Reservations, rates, upgrades, cancellations or refunds — we are not a travel agency.
• Anything to do with a casino account, a balance or a payout.
• Requests to add a property to the list, or to move one up it.

For anything in the first two groups, the hotel or the operator is the only one who can act. Their own contact page is linked from each entry.

Press and permissions

Quoting a passage with a link back is fine. For anything larger, or to ask about the editorial process, write to the same address and mention the deadline you are working to.

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